Revolutionising Trade Finance, Together

Trade Finance can be very traditional. In recent history it has changed very little and remains paper-based but technology is our weapon. With our OCR Engine, AI technology and talented staff, we are able to break the old tradition and revolutionise the process.

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All Vacancies

Click to see full details of jobs below:

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Business Programme Manager

Full Time position
Reporting to Operations Director

The goal: Reimagine the paper-based processes that underpin trade finance using AI.

Who we are: We have a diverse group of people around the world from seasoned veterans with 20+ years’ experience in Finance and Technology alongside associates who are just starting out and exploring the FinTech space. Our diverse backgrounds, competencies and knowledge are some of the reasons why we work so well. We aim to grow together as a team and a company, not just as individuals.

What we do: Traydstream’s unique AI-powered products reduce the costs, complexities and timescales of trade finance processing for banks and large corporations. Our scalable platform uses proprietary Optical Character Recognition (OCR) technology to accurately digitize documents into a readable format and then applies machine learning algorithms to scrutinize for compliance with international trading rules and regulations.

Our people have complete product ownership: requirements, code, test and deploy. We run a low friction SDLC where you learn from peer code review. You will help us towards our goal of continuous build and cloud deploy regardless of environment. • Engineers are accomplished creative thinkers who contribute their own original perspectives and ideas to a highly collaborative environment that values real world delivery in order to drive business demands and outcomes. • You would be working in an enthusiastic and self-starting team of talented individual contributors with diverse opinions who relish the opportunity to pursue a wide variety of challenging problem spaces.

Responsibilities

The Business Project Manager will be responsible for:

  • Planning and designing the project for assigned client implementations and proactively monitoring its progress, resolving issues and initiating appropriate corrective action
  • Defining the project's governance arrangements
  • Facilitating the assignment of individuals to support project implementations
  • Ensuring the delivery of new products or services from projects is to the appropriate level of quality, on time and within budget, in accordance with the programme plan and project governance arrangements
  • Managing dependencies and interfaces including 3rd party partners for client implementations
  • Manage client communications during the Project Implementation Phase for Training, UAT, Production and Post Adoption

Qualifications Essential

  • Bachelor's Degree
  • 3-5 years operating as a Business Project Manager in financial services
  • Practical knowledge and experience of project management techniques and methods
  • Hands on experience of creating high quality project plans and governance reports
  • Ability to communicate analysis outcomes in a business-like way and translate highlevel needs into more detailed requirements
  • Practical experience of Project Management Tools
  • Passion, drive, energy and an ability to think outside the box, and be prepared to challenge back

Desirable

  • Knowledge of Trade Finance
  • PMP Qualification

Preferred Abilities

  • Effective leadership, interpersonal and communication skills in the language understood by Business/ Operations/ Technology
  • Ability to engage with stakeholders with varying levels of middle level management across multiple functions
  • Exposure to Business Transformation Projects in the past, looking beyond delivery & implementation to support the client from an overall change perspective
  • Ability to look at different data sources and do the analysis for presentation to stakeholders and decision making
  • Good business acumen with exposure to the financial services industry to help understand the business case for project execution
  • Good knowledge of techniques for planning, monitoring and controlling projects

If interested in applying, please email your CV to info@traydstream.com
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Sale Support

Full Time position
Reporting to Operations Director

The goal: Reimagine the paper-based processes that underpin trade finance using AI.

Who we are: We have a diverse group of people around the world from seasoned veterans with 20+ years’ experience in Finance and Technology alongside associates who are just starting out and exploring the FinTech space. Our diverse backgrounds, competencies and knowledge are some of the reasons why we work so well. We aim to grow together as a team and a company, not just as individuals.

What we do: Traydstream’s unique AI-powered products reduce the costs, complexities and timescales of trade finance processing for banks and large corporations. Our scalable platform uses proprietary Optical Character Recognition (OCR) technology to accurately digitize documents into a readable format and then applies machine learning algorithms to scrutinize for compliance with international trading rules and regulations.

Our people have complete product ownership: requirements, code, test and deploy. We run a low friction SDLC where you learn from peer code review. You will help us towards our goal of continuous build and cloud deploy regardless of environment. • Engineers are accomplished creative thinkers who contribute their own original perspectives and ideas to a highly collaborative environment that values real world delivery in order to drive business demands and outcomes. • You would be working in an enthusiastic and self-starting team of talented individual contributors with diverse opinions who relish the opportunity to pursue a wide variety of challenging problem spaces.

Responsibilities

Including, but not limited to:

  • Arranging calls, demonstrations, meetings, video conferences.
  • Performing demonstrations of the solution to clients.
  • Undertaking external analysis of clients’ broader trade finance business and technology partners/engagements.
  • Preparing pricing based on key parameters.
  • Ensuring pipeline/CRM tool is maintained, tracked, updated with up to date deal, contact, revenue information.
  • Supporting preparation of presentations.
  • Supporting preparation of RFP responses with close engage with Technology, Product, Operations, Finance and Partnership teams.
  • Review press and industry bodies for relevant developments and identifying key opportunities.
  • Ensuring all activities are supported and developed in a way to provide a standardised approach.
  • Develop a "library" of standard RFP responses.
  • Respond to any and all client’s requests as required.
  • Responsible for ensuring a high level of client satisfaction and retention by proactively taking ownership for solving problems, engaging appropriate partners and addressing client issues.
  • Assisting the relationship team with both internal and external audits.
  • Ad-hoc projects/initiatives/marketing/portfolio management/maintenance for all relevant product services.

Qualifications

  • The ideal candidate must be able to demonstrate an ability to support a professional sales function in fast paced environment
  • A minimum of three years’ experience
  • Candidates must possess strong organisational skills with a proven ability of working with a CRM to organise and manage various sales activities
  • Strong written and oral communication skills are essential

Preferred Abilities

  • Candidates with exposure to clients at C level would be hugely advantageous
  • Exposure to Trade Finance and/or Corporate banking
  • Strong PowerPoint and Excel skills would be advantageous
  • Experience of working with a diverse team located in Europe, Middle East, US and Asia
If interested in applying, please email your CV to info@traydstream.com
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Backend Engineer

Full Time position

The goal: Reimagine the paper-based processes that underpin trade finance using AI.

Who we are: We have a diverse group of people around the world from seasoned veterans with 20+ years’ experience in Finance and Technology alongside associates who are just starting out and exploring the FinTech space. Our diverse backgrounds, competencies and knowledge are some of the reasons why we work so well. We aim to grow together as a team and a company, not just as individuals.

What we do: Traydstream’s unique AI-powered products reduce the costs, complexities and timescales of trade finance processing for banks and large corporations. Our scalable platform uses proprietary Optical Character Recognition (OCR) technology to accurately digitize documents into a readable format and then applies machine learning algorithms to scrutinize for compliance with international trading rules and regulations.

Our people have complete product ownership: requirements, code, test and deploy. We run a low friction SDLC where you learn from peer code review. You will help us towards our goal of continuous build and cloud deploy regardless of environment. • Engineers are accomplished creative thinkers who contribute their own original perspectives and ideas to a highly collaborative environment that values real world delivery in order to drive business demands and outcomes. • You would be working in an enthusiastic and self-starting team of talented individual contributors with diverse opinions who relish the opportunity to pursue a wide variety of challenging problem spaces.

The Role & Responsibilities

  • Design, develop, test, deploy, maintain and improve software in the areas such as Explainable Machine Learning, NLP, Verification and Security on Distributed side.
  • Manage individual project priorities, deadlines and deliverable.
  • You will work in a fast-paced environment as a member of a global team of exceptional engineers who are at the forefront of delivering innovative platforms that enable state the trade finance.
  • You will work closely with other technology teams and internal end users to deliver solutions that drive a variety of trade businesses.
  • You will have an opportunity to be part of cutting-edge R&D projects within the firm.

Basic Qualification

  • Bachelors or Master’s degree, further education or experience in engineering, computer science or other technical related field.
  • Experience of using a test-driven development approach and associated testing tools.
  • Working proficiency and communication skills in verbal and written English.
  • Excellent interpersonal, communication, problem solving, analytical, organisational skills and attention to detail and excellent follow-through.
  • Experience with one or more general purpose programming languages including but not limited to: Java, Python, AWS, NoSQL/SQL, Docker, Docker-compose is must.
  • Experience in the field of Machine learning, NLP, OCR techniques and tools.
  • Experience in Unix, Shell scripting is must. • Hands on experience working with Data Structures, Algorithms and Design Patterns.
  • Detailed Understanding of distributed and parallel processing environment. • Openness for acquiring new skills and learning new technologies in short time span.

Preferred Abilities

  • Experience in NoSQL including but not limited to; MongoDB.
  • Experience in orchestration and containerisation frameworks like docker is added.
  • Experience in several SDLC frameworks including but not limited to: Maven/Gradle, PIP, anaconda, Jenkins, Jira.
  • Self-motivation to learn about new businesses and ownership of development projects and related support issues.
If interested in applying, please email your CV to info@traydstream.com
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Dev-Ops Engineer

Full Time position

The goal: Reimagine the paper-based processes that underpin trade finance using AI.

Who we are: We have a diverse group of people around the world from seasoned veterans with 20+ years’ experience in Finance and Technology alongside associates who are just starting out and exploring the FinTech space. Our diverse backgrounds, competencies and knowledge are some of the reasons why we work so well. We aim to grow together as a team and a company, not just as individuals.

What we do: Traydstream’s unique AI-powered products reduce the costs, complexities and timescales of trade finance processing for banks and large corporations. Our scalable platform uses proprietary Optical Character Recognition (OCR) technology to accurately digitize documents into a readable format and then applies machine learning algorithms to scrutinize for compliance with international trading rules and regulations.

Our people have complete product ownership: requirements, code, test and deploy. We run a low friction SDLC where you learn from peer code review. You will help us towards our goal of continuous build and cloud deploy regardless of environment. • Engineers are accomplished creative thinkers who contribute their own original perspectives and ideas to a highly collaborative environment that values real world delivery in order to drive business demands and outcomes. • You would be working in an enthusiastic and self-starting team of talented individual contributors with diverse opinions who relish the opportunity to pursue a wide variety of challenging problem spaces.

The Role & Responsibilities

  • Apply cloud (AWS, Azure, GCP) computing skills to deploy upgrades and fixes.
  • Design, develop, and implement software integrations based on user feedback.
  • Troubleshoot production issues and coordinate with the development team to streamline code deployment.
  • Implement automation tools and frameworks (CI/CD pipelines). • Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
  • Optimise the company’s computing architecture.
  • Conduct systems tests for security, performance, and availability.
  • Develop and maintain design and troubleshooting documentation.
  • Design, develop, test, deploy, maintain and improve software in the areas within the space of deployment and operations and Security on Distributed side.
  • Manage individual project priorities, deadlines and deliverable.

Basic Qualification

  • Bachelors or Master’s degree, further education or experience in engineering, computer science or other technical related field.
  • You have 4+ years experience as a DevOps Engineer or equivalent softwareengineering role.
  • Working proficiency and communication skills in verbal and written English.
  • Excellent interpersonal, communication, problem solving, analytical, organisational skills and attention to detail and excellent follow-through.
  • Experience with one or more general purpose programming languages including but not limited to: Python, Node, Groovy. • Experience in Unix, Shell scripting is must. • Experience in Docker, Docker-swarm is must.
  • You are an expert in code deployment tools (Puppet, Ansible, Chef, Jenkins).
  • You can maintain Java and Python applications. • You have experience in network, server, virtualisation, and application-status monitoring frameworks like ELK stack.
  • You possess a strong command of software-automation production systems (Jenkins).
  • You exhibit expertise in software development methodologies. • You have working knowledge of Python and known DevOps tools like Git and GitHub.
  • You possess a problem-solving attitude.
  • You can work independently and as part of a team.
  • Experience in NoSQL including but not limited to; MongoDB.
  • Experience in maintaining and managing the database management system over cloud and private VPC.
  • Experience in several SDLC frameworks including but not limited to: Maven/Gradle, PIP, anaconda, Jenkins, Jira.
  • Self-motivation to learn about new businesses and ownership of development projects and related support issues.
If interested in applying, please email your CV to info@traydstream.com
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Frontend Engineer

Full Time position

The goal: Reimagine the paper-based processes that underpin trade finance using AI.

Who we are: We have a diverse group of people around the world from seasoned veterans with 20+ years’ experience in Finance and Technology alongside associates who are just starting out and exploring the FinTech space. Our diverse backgrounds, competencies and knowledge are some of the reasons why we work so well. We aim to grow together as a team and a company, not just as individuals.

What we do: Traydstream’s unique AI-powered products reduce the costs, complexities and timescales of trade finance processing for banks and large corporations. Our scalable platform uses proprietary Optical Character Recognition (OCR) technology to accurately digitize documents into a readable format and then applies machine learning algorithms to scrutinize for compliance with international trading rules and regulations.

Our people have complete product ownership: requirements, code, test and deploy. We run a low friction SDLC where you learn from peer code review. You will help us towards our goal of continuous build and cloud deploy regardless of environment. • Engineers are accomplished creative thinkers who contribute their own original perspectives and ideas to a highly collaborative environment that values real world delivery in order to drive business demands and outcomes. • You would be working in an enthusiastic and self-starting team of talented individual contributors with diverse opinions who relish the opportunity to pursue a wide variety of challenging problem spaces.

The Role & Responsibilities

  • Design, develop, test, deploy, maintain and improve software in the area of client-side technologies.
  • Manage individual project priorities, deadlines and deliverable.
  • You will work in a fast paced environment as a member of a global team of exceptional engineers who are at the forefront of delivering innovative platforms that enable state the trade finance.
  • Determining the structure and design of web pages.
  • Ensuring user experience determines design choices.
  • Developing features to enhance the user experience.
  • Striking a balance between functional and aesthetic design.
  • Building reusable code for future use.
  • Optimising web pages for maximum speed and scalability.
  • Utilising a variety of markup languages to write web pages.
  • Maintaining brand consistency throughout design.

Basic Qualification

  • Bachelors or Master’s degree, further education or experience in engineering, computer science or other technical related field.
  • Experience of using a test driven development approach and associated testing tools.
  • Working proficiency and communication skills in verbal and written English.
  • Excellent interpersonal, communication, problem solving, analytical, organisational skills and attention to detail and excellent follow-through.
  • Experience with one or more general purpose programming languages including but not limited to: Python, Javascript, Angular, NoSQL/SQL.
  • Experience in Unix, Shell scripting is must. • Experience in orchestration and containerisation frameworks like docker, dockercompose.
  • Understanding of Data Structures, Algorithms and Design Patterns.
  • Understanding of distributed and parallel processing environment.
  • Understanding of key web design principles.
  • Openness for acquiring new skills and learning new technologies in short time span.
  • Proficiency with HTML, CSS, JavaScript and jQuery.
  • Understanding of client side and server-side CSS.
  • Experience with responsive and adaptive design.

Preferred Qualification

  • Working experience with continuous integration and deployment.
  • Experience in NoSQL including but not limited to; MongoDB.
  • Experience in several SDLC frameworks including but not limited to: Maven/Gradle, PIP, anaconda, Jenkins, Jira.
  • Self-motivation to learn about new businesses and ownership of development projects and related support issues.
If interested in applying, please email your CV to info@traydstream.com
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Full Stack Technical Lead

Full Time position

The goal: Reimagine the paper-based processes that underpin trade finance using AI.

Who we are: We have a diverse group of people around the world from seasoned veterans with 20+ years’ experience in Finance and Technology alongside associates who are just starting out and exploring the FinTech space. Our diverse backgrounds, competencies and knowledge are some of the reasons why we work so well. We aim to grow together as a team and a company, not just as individuals.

What we do: Traydstream’s unique AI-powered products reduce the costs, complexities and timescales of trade finance processing for banks and large corporations. Our scalable platform uses proprietary Optical Character Recognition (OCR) technology to accurately digitize documents into a readable format and then applies machine learning algorithms to scrutinize for compliance with international trading rules and regulations.

Our people have complete product ownership: requirements, code, test and deploy. We run a low friction SDLC where you learn from peer code review. You will help us towards our goal of continuous build and cloud deploy regardless of environment. • Engineers are accomplished creative thinkers who contribute their own original perspectives and ideas to a highly collaborative environment that values real world delivery in order to drive business demands and outcomes. • You would be working in an enthusiastic and self-starting team of talented individual contributors with diverse opinions who relish the opportunity to pursue a wide variety of challenging problem spaces.

The Role & Responsibilities

  • Design, develop, test, deploy, maintain and improve software in the areas such as Explainable Machine Learning, NLP, Verification and Security on Distributed side.
  • Manage individual project priorities, deadlines and deliverable.
  • You will work in a fast paced environment as a member of a global team of exceptional engineers who are at the forefront of delivering innovative platforms that enable state the trade finance.
  • You will work closely with other technology teams and internal end users to deliver solutions that drive a variety of trade businesses.
  • You will have an opportunity to be part of cutting-edge R&D projects within the firm.

Basic Qualification

  • Bachelors or Master’s degree, further education or experience in engineering, computer science or other technical related field.
  • Experience of using a test driven development approach and associated testing tools.
  • Engineering Graduate with 6-10 years of Software development experience in one or more general purpose programming languages.
  • Working proficiency and communication skills in verbal and written English.
  • Excellent interpersonal, communication, problem solving, analytical, organisational skills and attention to detail and excellent follow-through.
  • Experience with one or more general purpose programming languages including but not limited to: Java, Python, Javascript, Angular, AWS, NoSQL/SQL,
  • Experience in the field of Machine learning, NLP, OCR.
  • Proficient understanding of client-side scripting and JavaScript frameworks, including but not limited to jQuery, Angular.
  • Build reusable code and libraries for future use.
  • Ensure the technical feasibility of UI/UX designs.
  • Optimise application for maximum speed and scalability.
  • Experience in Unix, Shell scripting is must.
  • Experience in Data Structures, Algorithms and Design Patterns.
  • Understanding of distributed and parallel processing environment.
  • Openness for acquiring new skills and learning new technologies in short time span.
  • Working experience with CI/CD tools like (Jenkins) is must
  • Proficient understanding of code versioning tools, such as Git is must.
  • Working experience on docker, docker-compose.
  • Working experience in container orchestration tools like docker swarm, Kubernetes.

Preferred Qualification

  • Experience in NoSQL including but not limited to; MongoDB.
  • Experience in orchestration and containerisation frameworks like docker is added.
  • Experience in several SDLC frameworks including but not limited to: Maven/Gradle, PIP, anaconda, Jenkins, Jira.
  • Self-motivation to learn about new businesses and ownership of development projects and related support issues.
If interested in applying, please email your CV to info@traydstream.com
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Business Programme Manager

Full Time position
Reporting to Operations Director

The goal: Reimagine the paper-based processes that underpin trade finance using AI.

Who we are: We have a diverse group of people around the world from seasoned veterans with 20+ years’ experience in Finance and Technology alongside associates who are just starting out and exploring the FinTech space. Our diverse backgrounds, competencies and knowledge are some of the reasons why we work so well. We aim to grow together as a team and a company, not just as individuals.

What we do: Traydstream’s unique AI-powered products reduce the costs, complexities and timescales of trade finance processing for banks and large corporations. Our scalable platform uses proprietary Optical Character Recognition (OCR) technology to accurately digitize documents into a readable format and then applies machine learning algorithms to scrutinize for compliance with international trading rules and regulations.

Preferred Abilities

  • Ability to engage with stakeholders across multiple projects/ clients with varying levels of middle level management across various functions.
  • Programme/ Project delivery looking at Business/ Operations/ Technology aspects of the client.
  • Exposure to Business Transformation Projects in the past, looking beyond delivery & implementation to support the client from an overall change perspective.
  • Ability to look at different data sources and do the analysis for presentation to stakeholders and decision making.
  • Good business acumen with exposure to the financial services industry to help understand the business case for project execution.
  • Exposure to Trade Finance is a plus.
  • Excellent communication skills in the language understood by Business/ Operations/ Technology.

If interested in applying, please email your CV to info@traydstream.com
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Business Analyst

Volunteer Full / Part Time position
Reporting to Operations Director

Traydstream

Comprised of leading figures from the worlds of trade finance and corporate technology, Traydstream was founded in 2016 with the intent of reimagining the paper-based processes that underpin trade finance.

Our scalable platform uses proprietary Optical Character Recognition (OCR) technology to accurately digitise documents into a readable format and then applies machine learning algorithms to scrutinise for compliance with international trading rules and regulations.

Traydstream’s unique AI-powered products reduce the costs, complexities and timescales of trade finance processing for banks and large corporations.

We have a diverse group of people around the world from seasoned veterans with 20+ years’ experience in Finance and Technology alongside those who are just starting out and exploring the FinTech space. It is one of the reasons why we work so well. We aim to grow together as a team and company, not just as individuals.

Job Description

The Business Analyst volunteer programme is designed to be an exciting and fulfilling entry into FinTech. As a business analyst volunteer, you will carry out a range of tasks from gathering and analysing data and presenting your findings to managers.

You will be required to work with clients and internal teams gaining an understanding of requirements to aid in the development of our products. You will also have the opportunity to use some of your time to pursue projects that you feel would be of benefit.

What will you be doing?

  • Working on a variety of interesting and challenging projects
  • Engaging with stakeholders of multiple levels across the business
  • Documenting As-Is and To-Be processes
  • Analysing business requirements
  • Producing business plans, project plans
  • Monitoring key performance indicators
  • Analysing functional requirements (reports, work instructions and logical data models)
  • Providing general operational support

Job Requirements

  • Penultimate year of 3 or 4-year course
  • Preferred Subjects: IT, Economics, Finance, Accounting, Business, Mathematics
  • Excellent Office 365 (Excel, PowerPoint, Word) Skills
  • Ability to work in fast paced Agile Teams
  • Good communicator and team player

Desirable

  • Previous experience in similar sectors

Scope

  • A commitment of 3 months
  • The role is based at Traydstream offices in London
  • Weekly allowance to cover travel costs

If interested in applying, please email your CV to info@traydstream.com
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Marketing & Communications Volunteer

Volunteer Full / Part Time position
Reporting to Operations Director

Traydstream

Comprised of leading figures from the worlds of trade finance and corporate technology, Traydstream was founded in 2016 with the intent of reimagining the paper-based processes that underpin trade finance.

Our scalable platform uses proprietary Optical Character Recognition (OCR) technology to accurately digitise documents into a readable format and then applies machine learning algorithms to scrutinise for compliance with international trading rules and regulations.

Traydstream’s unique AI-powered products reduce the costs, complexities and timescales of trade finance processing for banks and large corporations.

We have a diverse group of people around the world from seasoned veterans with 20+ years’ experience in Finance and Technology alongside those who are just starting out and exploring the FinTech space. It is one of the reasons why we work so well. We aim to grow together as a team and company, not just as individuals.

Job Description

Traydstream’s is looking for a bright student / graduate to join our marketing team in London. Our volunteer programme is designed to give you a full insight into the real world of marketing and gain valuable experience.

As a marketing volunteer you will be exposed to all areas, from press releases to social media analysis. You will be communicating constantly with managers, journalists and clients. You will also have the opportunity to use some of your time to pursue projects that you feel would be of benefit.

What will you be doing?

  • Assisting on a variety of interesting and challenging projects
  • Engaging with stakeholders of multiple levels across the business
  • Researching industry news and competitor activities
  • Developing and monitoring social media channels
  • Documenting As-Is and To-Be processes
  • Producing business plans, project plans
  • Monitoring key performance indicators
  • Providing general operational support

Job Requirements

  • Penultimate year of 3 or 4-year course Preferred Subjects: Marketing, Business or related subjects)
  • Preferred Subjects: Economics, Finance, Accounting, Business, Mathematics
  • Excellent Office 365 (Excel, PowerPoint, Word) Skills
  • Ability to work in fast paced Agile Teams
  • Good communicator and team player

Desirable

  • Previous experience in similar sectors

Scope

  • A commitment of 3 months
  • The role is based at Traydstream offices in London
  • Weekly allowance to cover travel costs

If interested in applying, please email your CV to info@traydstream.com​​​​​​​
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Reports to: Software Development Manager/ Chief Development Officer/ Country Head

Key Responsibilities
Be responsible for establishing a technical application support and local IT infrastructure team
To drive these teams technically and assign work tasks on a day to day basis
Establish effective work processes and procedures conductive with and in line with good service management best practice
Provide initial 1st line technical support to clients to normal business hours then gradually on a rolling 24 * 7 basis, including the provision of emergency support
Lead the local platform application support team providing ensuring tickets are reviewed on a regular basis and responded to in a timely and comprehensive fashion as per service levels
Support and lead the transfer of application knowledge from the development partner team
Establish and evolve good working practices, processes and procedures for such Knowledge Transfer
Ensure that the core applications plus interfaces; OCR Engine, Trade Rules, Compliance, Workflow and User Interface performance is monitor effectively and take appropriate timely action to reduce outages and client impacts, applying the same for common components such as ETLs and APIs.
Lead the deployment of new software upgrades into client UAT, Production and DR environments
Support and lead the establishment and provisioning of new infrastructure solutions as required from time to time by development partner teams
Lead the deployment of new infrastructure upgrades into client UAT, Production and DR environments, and testing environments as required, allowing for on-premise installations as required.

Experience

Essential
8-9 years technically leading an application support and/or IT infrastructure support team
Docker containers with Swarm and Bitbucket code repository or similar
Detailed working knowledge of Angular, Java, Python and supporting frameworks, Ubuntu/Linux, Mongo DB and/or Maria DB (SQL)
Hands on experience of leading IT application teams, ideally at a Bank and/or Private Cloud or AWS
Ability to communicate technical problems in a business-like way
Passion, drive, energy and an ability to think outside the box

Desirable
ITIL based certification on service management, application management and IT Operations management
Evidence of transfer of knowledge best practice from development teams to support teams.
Knowledge of advanced technologies such as soft robotics and machine learning
Knowledge of Trade Finance or at least Financial Services
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Reports to: Technical Team Leader

Key Responsibilities
Be responsible for local development & support of the core platform
To pick and resolve tickets through Fresh Service and resolve these within Service Levels. If not resolvable then escalated the ticket to Level 2 Support.
Progress work tasks on a day to day basis as assigned by the team leader
Use established work processes and procedures conductive with and in line with application management best practice
Provide initial 1st line technical support to clients to normal business hours then gradually on a rolling 24 * 7 basis, including the provision of emergency support
Ensure regular acquisition and transfer of application knowledge from the wider development team
Ensure that the core applications plus interfaces; OCR Engine, Trade Rules, Compliance, Workflow and User Interface plus Data Analytics Engine performance is monitor effectively and take appropriate timely action to reduce outages and client impacts, applying the same for common components such as ETLs and APIs.
Support packaging and deployment of new software upgrades into client UAT, Production and DR environments
Support the provisioning of new infrastructure solutions as required from time to time by the wider development team
Lead the deployment of new infrastructure upgrades into client UAT, Production and DR environments, and testing environments as required, allowing for on-premise installations as required.

Experience

Essential
6-8 years technically as part of a Level 1 or 2 application support/development team
Docker containers with Swarm and Bitbucket code repository or similar
Detailed working knowledge of Angular, Java, Python and supporting frameworks, Ubuntu/Linux, Mongo DB and/or Maria DB (SQL). Pentaho knowledge is desirable.
Agile development or similar, and ability to provide good quality documentation
Hands on experience of application support ideally at a Bank and/or Private Cloud or AWS
Ability to communicate technical problems in a business-like way
Passion, drive, energy and an ability to think outside the box

Desirable
ITIL based certification on service management or application management
Evidence of transfer of knowledge best practice from development teams to support teams.
Knowledge of advanced technologies such as soft robotics and machine learning
Knowledge of Trade Finance or at least Financial Services
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