Job Details
Business Sales Director
The Sales Director will be responsible to:
- Scoping business opportunities for countries and client segments.
- Identify the client opportunities across banks and corporates for digitization while analyzing prospective client needs, propose recommendations that highlight where our unique value proposition can be relevant, and/or developing new service capabilities.
- Strategize on origination for responsible portfolio (e.g., region, prospect group)
- Presales origination for responsible portfolio
- Work closely with internal teams to build and present bespoke presentations to accelerate the sales process
- Present product demos to potential clients to ignite interest and engagement in the Traydstream platform
- Negotiate contract terms and close sales with clients
- Oversee client RFPs and/or Risk Analysis requests to ensure all product information and recommendations address our clients’ requirements
- Oversee creation of proposal documents and providing clients with detailed pricing quotations and accurate cost calculations
- Manage and execute trials/pilots, mandates, and oversee implementations and integrations for new clients
- Prepare new client collateral to address new releases
- Directly communicate with clients and resolve hurdles to ensure deliverables are met on time and on budget
- Represent the voice of the customer to internal teams and ensuring client feedback is shared and understood by our relevant teams
- Work closely with the Operations teams to ensure smooth & seamless processing of transactions
- Identify and document platform risks and facilitate risk management strategies with internal product and technology teams
- Collect and analyze data to learn more about client transactions and processes
- Identify cross selling opportunities across client accounts
- Support client training initiatives (both onsite and virtually) on how to use our platform
- Support resolving tickets, client inquiries and issues in a timely manner
- Manage client renewal dates and rates in a timely manner
- Ensure finalisation of documentation in alignment with legal counsel for renewals
- Work closely with Implementation & Operations to ensure that onboarding is in line with the contractual terms of the client / BAU processing and SLAs are adhered to.
- Prepare for new release notes & walkthrough for clients
- Provide feedback consistently to Product and Technology development teams, in constantly improving the current offering and building new products and services.
- Lead a team of capable, and high-powered Managers and Analysts for the country/region who would help originate, cross sell and spearhead accounts in the corporate and Banking client space.